Tilgur Delights
Effective Date: 1st August, 2025
At Tilgur Delights, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://tilgurdelights.shop or make a purchase from us.
1. Information We Collect
When you visit our website or place an order, we may collect:
- Personal Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Processed securely through Razorpay; we do not store your card or bank details on our servers.
- Order Details: Products purchased, order value, and delivery preferences.
- Technical Data: IP address, browser type, and cookies to enhance your shopping experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate order updates and promotions (only if you opt-in).
- Improve our website and services.
- Prevent fraudulent transactions and ensure secure payments.
3. Sharing Your Information
We do not sell or trade your personal information.
We may share your data with:
- Payment Gateway: Razorpay, to securely process payments.
- Courier Partners: For shipping your orders.
- Legal Authorities: If required by law.
4. Data Security
We implement secure server technology and encryption to protect your data.
All online payments are processed through Razorpay’s PCI-DSS compliant platform.
5. Your Rights
You have the right to:
- Request access to your personal data.
- Request correction or deletion of your data.
- Opt out of promotional emails at any time.
6. Cookies
We use cookies to improve your shopping experience. You can disable cookies in your browser settings, but some website features may not work properly.
7. Contact Us
For any questions regarding this Privacy Policy, contact us at:
📧 Email: support@tilgurdelights.shop
📞 Phone: +91 8224973413
📍 Address: Nirmal Nagar, Ward No. 6, Waraseoni, Balaghat, Madhya Pradesh, India