Tilgur Delights
Effective Date: 1st August, 2025
At Tilgur Delights, we take pride in delivering your products fresh and on time. This policy outlines our shipping methods, timelines, and responsibilities.
1. Shipping Locations
- We currently deliver across India.
- International shipping is not available at the moment.
2. Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
3. Delivery Timeline
- Delivery usually takes 3–7 business days depending on your location.
- Remote or rural areas may take longer due to courier availability.
4. Shipping Charges
- Shipping charges are calculated at checkout and depend on order weight and delivery location.
- Free shipping may be offered during promotions or for orders above a certain value (as per current offers).
5. Order Tracking
- Once shipped, you will receive a tracking ID via email or SMS to monitor your order status.
6. Damaged or Lost Packages
- If you receive a damaged package, please refuse delivery and contact us immediately.
- In case of lost shipments, we will coordinate with the courier to resolve the issue or offer a replacement/refund as per our Cancellation & Refund Policy.
7. Contact Us
For questions regarding shipping and delivery, contact us at:
📧 Email: support@tilgurdelights.shop
📞 Phone: +91 8224973413
📍 Address: Nirmal Nagar, Ward No. 6, Waraseoni, Balaghat, Madhya Pradesh, India